Terms & Conditions

Last Updated: 2026-05-15

These Terms and Conditions (“Terms”) govern the relationship between The Balanced Journey Coaching AB, 559516-2545, (“Coach”, “we”, “us”) and the individual purchasing coaching services (“Client”, “you”). By purchasing our coaching program, you agree to be bound by these Terms.

1. Services

The Coach provides professional coaching services as described on the website and in the specific program description. Coaching is a partnership aimed at personal or professional development.

2. Payments and Fees

All payments are processed securely through Stripe.

  • You agree to pay the fees as specified at the time of purchase.

  • For installment plans, you authorize Stripe to charge your payment method at the agreed intervals.

  • Failure to complete payments may result in immediate suspension of access to the program and coaching sessions.

3. Right of Withdrawal and Refunds (EU/International)

As per EU consumer protection laws and international standards for digital services:

  • Consent to Start: By purchasing the program and/or scheduling a session within 14 days of purchase, you expressly request and consent to the immediate commencement of the service.

  • Waiver of Right: You acknowledge that once a coaching session has been performed, or once digital content (recordings/materials) has been accessed, your statutory 14-day right of withdrawal is waived for the portion of the service delivered.

  • Refund Policy: Unless otherwise stated in a specific "Money-Back Guarantee" offered on the sales page, all sales are final once the service has commenced.

4. Cancellations and Rescheduling

  • We require at least 24 hours' notice for rescheduling a live session.

  • Failure to provide notice or "no-shows" will result in the session being forfeited without a refund.

  • ADHD Grace Policy: The Coach understands that ADHD can impact time management. Therefore, one (1) "Grace Session" is allowed per coaching program. This means the first time a session is missed or cancelled with short notice (less than 24h), it can be rescheduled without charge.

5. Intellectual Property

All materials provided (recordings, PDFs, worksheets, etc.) are the intellectual property of the Coach. They are for your personal use only and may not be shared, resold, or redistributed without written consent.

6. Limitation of Liability

The Coach is not responsible for any specific outcomes or lack thereof. You acknowledge that you are responsible for your own progress and decisions. The Coach shall not be liable for any indirect or consequential damages.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden. Any disputes shall be settled in the courts of Sweden.

These terms are provided in English for your convenience. Swedish law applies.

Disclaimer: The coaching provided is not a substitute for professional mental health care, medical advice, legal advice, or financial planning. The Coach does not diagnose or treat any medical or psychological conditions. By engaging in these services, you acknowledge that you are fully responsible for your own well-being and any results achieved.